AI-Driven Campaign Center
+18%
Active Campaigns
47
Multichannel campaigns running
+25.4%
ROBO Calls Today
1,847
1K concurrent capacity
+12.7%
Active Agents
156
AI skill-based routing
+8.9%
Survey Response Rate
67.2%
Auto-dialer integration
+34.1%
AI Prediction Accuracy
94.2%
NLU & behavioral targeting
+15.3%
Optimal Route Success
89.7%
Channel selection AI
AI-Powered Campaign Intelligence
Predictive Routing
Neural network algorithms for optimal campaign routing and
timing
Big Data Analytics
Apache Druid with sub-second OLAP queries for real-time insights
NLU Processing
94% accuracy in English, 92% in Urdu, 87% in Pothwari
Real-time Response
Sub-second response time for voice/text queries under normal
load
Campaign Operations Center
| Campaign Details | Type | Status | Performance | AI Score | |
|---|---|---|---|---|---|
|
Summer ROBO Outreach
Automated ROBO Campaign
|
ROBO | Active |
1,247 calls
67% connect rate
|
94.2% | |
|
Customer Survey 2025
AI-Driven Survey Campaign
|
Survey | Active |
892 responses
72% completion
|
91.8% |